Specialized Crisis & Support Resources

Sometimes the right support depends on what you're experiencing. The resources below connect individuals and families with trained professionals who specialize in specific situations. If you are ever unsure which resource is right for you, call or text 988 for guidance.


Domestic Violence

If you are experiencing domestic violence or are concerned about someone else's safety, confidential help is available 24 hours a day.

National Domestic Violence Hotline

Call: 1-800-799-7233

Text: START to 88788

Website:
https://www.thehotline.org

Services include:


Sexual Assault

RAINN National Sexual Assault Hotline

Call: 1-800-656-4673

Website:
https://www.rainn.org

RAINN provides confidential support through trained advocates who can:


Child Abuse & Neglect

Childhelp National Child Abuse Hotline

Call: 1-800-422-4453

Website:
https://www.childhelphotline.org

Support is available for:


Elder Abuse

If an older adult is in immediate danger, call 911.

For concerns that are not emergencies, contact your local Adult Protective Services office.

Additional information is available through:

National Center on Elder Abuse

https://ncea.acl.gov


Human Trafficking

National Human Trafficking Hotline

Call: 1-888-373-7888

Text: 233733 (BEFREE)

Website:
https://humantraffickinghotline.org

Available for:


Veterans & Military Families

Veterans Crisis Line

Call 988, then Press 1

Text 838255

Website:
https://www.veteranscrisisline.net

Support is available for:


LGBTQ+ Support

The Trevor Project

Website:
https://www.thetrevorproject.org

Provides crisis intervention and suicide prevention services for LGBTQ+ youth and young adults.

Services include:


Trans Lifeline

Website:
https://translifeline.org

A peer support service staffed by transgender individuals for transgender callers.


Substance Use & Recovery

SAMHSA National Helpline

Call: 1-800-662-4357

Website:
https://www.samhsa.gov

Provides:


New York HOPEline

Call: 1-877-846-7369

Text: HOPENY to 467369

Provides confidential assistance for substance use prevention, treatment, and recovery throughout New York State.


Warm Lines (Peer Support)

Warm lines are different from crisis hotlines.

They are intended for people who would like someone to talk with before a crisis develops or for those seeking emotional support without an emergency.

Warm lines are often staffed by trained peers with lived experience in mental health recovery.

If you believe you are experiencing a crisis or are concerned for your immediate safety, call 988 or 911 instead.


Youth & Young Adults

Young people often face unique emotional challenges, and confidential support is available.

Resources include:

Parents and caregivers may also contact these organizations if they are concerned about a child or teenager.


Deaf & Hard of Hearing Resources

Many national crisis organizations provide services through:

Visit each organization's website for current accessibility options.


Resources for Family Members & Caregivers

Supporting someone through a mental health crisis can feel overwhelming.

Remember:

Crisis counselors can help you understand warning signs, discuss safety concerns, and identify the most appropriate next steps.


Frequently Asked Questions

Will calling 988 automatically send police?

No.

Whenever possible, crisis counselors work with callers to provide support, assess safety, and connect them with local resources. Emergency responders are contacted only when necessary to protect someone's immediate safety.


Is my call confidential?

Yes.

Calls are confidential within legal and safety limits. Crisis counselors will explain any situations in which they may need to involve emergency services.


Can I call for someone else?

Absolutely.

Many people contact crisis services because they are worried about a friend, family member, neighbor, coworker, or loved one.


What if I'm not sure this is a crisis?

You do not have to decide that on your own.

If you are concerned, call or text 988. A trained counselor can help determine the best course of action.


Healing Beyond the Crisis

A crisis is one moment in your life—it does not define who you are or what your future will become.

Healing often continues long after the immediate crisis has passed. Therapy can provide a safe, supportive space to process difficult experiences, strengthen coping skills, rebuild relationships, and move toward lasting recovery.

If you are looking for ongoing counseling after the immediate crisis has been addressed, Journey Forth Mental Health Counseling welcomes the opportunity to support you on your journey.


Annual Review

Last Reviewed: July 2026

Journey Forth Mental Health Counseling reviews this guide annually to help ensure the information remains accurate and current. Crisis services, websites, and phone numbers may change over time. If you discover information that appears outdated, please let us know so we can continue providing reliable resources to our community.


Disclaimer

This guide is intended for educational and informational purposes only and should not be considered medical or legal advice.

Journey Forth Mental Health Counseling is not an emergency service and cannot guarantee immediate responses to phone calls, emails, website messages, or social media communications.

If you or someone else is in immediate danger, call 911 immediately or go to the nearest emergency department.