New York County Crisis Services (T–Y)
If this is a life-threatening emergency, call 911 immediately. For emotional distress, suicidal thoughts, or a mental health crisis, call or text 988. The county resources below provide local crisis services and Mobile Crisis support where available.
County
Crisis Line
Mobile Crisis
Official Resource
Tioga
(607) 687-4000 (Mental Hygiene Clinic)
844-435-7648 (Mobile Integration Team, 24/7)
Tioga County Mental Hygiene / Mobile Integration Team
Tompkins
(607) 272-1616
Behavioral Health Mobile Crisis Team (24/7)
Tompkins County Behavioral Health Services
Ulster
844-277-4820 (Mobile Mental Health)
Ulster County Crisis Support Center (24/7)
Ulster County Department of Mental Health
Warren
(518) 292-5499 (24/7)
Northern Rivers / Parsons Mobile Crisis Team
Warren County Office of Community Services
Washington
(518) 292-5499 (24/7)
Northern Rivers / Parsons Mobile Crisis Team
Washington County Community Services
Wayne
(315) 946-5750 (Open Access Center)
800-310-1160 Finger Lakes Mobile Crisis Outreach (24/7)
Wayne County Open Access Center & Crisis Services
Westchester
(914) 925-5959 (24/7 Crisis Prevention & Response Team)
Crisis Prevention & Response Team
Westchester County Department of Community Mental Health
Wyoming
(585) 283-5200
Rochester Psychiatric Center Mobile Integrated Team
Wyoming County Behavioral Health Services
Yates
Call or Text 988
Southern Tier Mobile Integration Team: (315) 531-2400
Yates County Community Services
Understanding Your Local Crisis Services
Every county in New York has access to crisis intervention services, although they may be organized differently. Some counties operate their own crisis hotline and Mobile Crisis Team, while others partner with regional providers.
Depending on where you live, local crisis services may offer:
Immediate telephone support.
Mobile Crisis Teams that can respond in the community.
Behavioral health urgent care.
Safety planning.
Referrals for outpatient counseling, psychiatric care, and substance use treatment.
Coordination with emergency medical services when necessary.
If you're unsure which county service to contact, calling or texting 988 is always an appropriate first step. A trained crisis counselor can connect you with local resources and help determine the safest next steps.
What to Do While Waiting for Help
If you've contacted a crisis resource and are waiting for additional support, consider these steps if they can be done safely:
Stay with a trusted family member or friend if possible.
Move to a safe environment and remove anything that could be used for self-harm.
Continue talking with the crisis counselor until they advise it's appropriate to end the call.
Avoid alcohol or non-prescribed substances, as they can increase emotional distress or impair judgment.
If the situation becomes more dangerous or urgent, call 911 immediately.